CERTIFICATION We design and manufacture all our equipment following ISO 9001: 2021 quality standards. We are certified by Kiwa Cermet Italia, a subsidiary of Kiwa Group, which is one of the most prestigious independent and qualified European bodies for certification of compliance with ISO standards.”
User
ASSISTANCE The company should not have sales as its only goal. Even more important is Customer satisfaction! This goal is achieved in a variety of ways: product quality, good distribution network, spare parts availability, etc. Among these values, an efficient after-sales service, managed by qualified personnel, is the most important contribution the company can provide to its Customers. We have invested human and material resources, such as to guarantee our Customer the certainty of always having a friendly company by his side. FERRI’s service staff consists of highly qualified technicians who are constantly updated on evolving technologies and service techniques
We support our distribution network with a dedicated back office, organized with qualified, experienced and polyglot (Italian, English, French, German and Spanish) staff.
We provide an efficient multilingual after-sales service, managed by highly qualified and dedicated staff, supported by specialized technicians who are constantly updated on evolving technologies.
Our original FERRI spare parts are guaranteed for up to 10 years after the machine model goes out of production. FERRI distributors are able to offer Customers all the knowledge, qualified assistance and accessories they need.